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100 True/False questions

  1. Which of the following industries is part of a dynamic environment?There is increased productivity.

          

  2. The package that includes an employee's salary and benefits is known assynergy

          

  3. Which of the following is NOT typically the responsibility of a supervisor?Devising long-term strategic plans for the department

          

  4. Which of the following is an example of change in a university's internal environment?Personal Development

          

  5. Margo enjoys working in a team environment. If she structures all of her departmental projects as team-based endeavors, what error of perception is she exhibiting?Projection

          

  6. Which of the following is an example of an intrinsic reward?Personal Development

          

  7. Human resources activities include all of the following EXCEPTdisciplining employees

          

  8. Which of the following statements is true about an informal organization?It emphasizes personal relationships.

          

  9. Which of the following value dimensions emphasizes an institutional or group focus?Collectivism

          

  10. Which of the following landmark legal cases helped lay a foundation for racial and ethnic diversity in the workforce?Brown v. Board of Education

          

  11. Which of the following is a result of employees becoming empowered?Personal Development

          

  12. A plant manager begins using robots on the assembly line. The initiation of robotics represents what kind of change?downward communication

          

  13. A factory employee performing a single assembly-line task on a repeated basis is an example ofPersonal Development

          

  14. The first management position to which most employees will be promoted is that of a(n)supervisor

          

  15. The physical support system for the economic activities of a country is known as itsIt is composed of employees from a number of hierarchical levels.

          

  16. Among the following steps involved in a decision-making process, which would be the final step?Product champion

          

  17. A formal performance review should be conductedprompt decision-making

          

  18. Which of the following is a characteristic of a functional team?It is composed of employees from a number of hierarchical levels.

          

  19. Organizational authority can be delegated from
    I. manager to manager

    II. employee to manager

    III. manager to employee
    I and III only

          

  20. According to Frederick Herzberg's two-factor theory, which of the following would be a hygiene factor?Job security

          

  21. An e-business that charges customers an ongoing fee at regular intervals for unlimited access to products or services is following which type of model?Subscription model

          

  22. Which of the following statements about exportation is true?An exporter sells its products to a foreign broker.

          

  23. Which of the following statements about flexible scheduling is NOT true?Business e-mails should be concise.

          

  24. The Program Evaluation and Review Technique (PERT) process identifies the set of dependent tasks that together take the longest time to complete as thecritical path

          

  25. A group of people who work together cooperatively in an effort to achieve a common organizational objective is known as aleadership

          

  26. Before a British motor vehicle company can sell its cars with right-side steering to an American partner company, it changes the side of the steering wheel in the car. This partnership is an example of a(n)joint venture

          

  27. Managers who possess the leadership traits of being ambitious and perseverant self-starters are said to haveElectronics

          

  28. Which school of management focuses on the single best way to perform and manage tasks?Classical

          

  29. Which of the following are advantages of promoting an employee from within?
    I. It saves on recruitment costs.

    II. The employee is already familiar with company policy.

    III. It brings in fresh talent and new ideas
    I and II only

          

  30. TQM (Total Quality Management) requires a shift in approach toward control fromannually or biannually

          

  31. Which of the following would show an organization's assets at any given point in time?Standards

          

  32. According to the Total Quality Management definition of a customer, who among the following would be considered a customer of a dress manufacturer?Salesperson selling the dress

          

  33. Collective bargaining occurs between which of the following?Canada, Mexico, and the United States

          

  34. Which of the following statements about the Hawthorne studies is true?Employees can make up their weekly schedules as they go along.

          

  35. A small, independent in-house network that allows a group of on-site employees to have access to the same project is known as a(n)work is completed by a certain point in time

          

  36. If a plant manager is told to produce 10,000 units each day, this would be an example of what kind of goal?
    I. Strategic

    II. Tactical

    III. Operational
    Communication

          

  37. A written explanation of the tasks that constitute a job and the way in which these tasks should be performed is known as aDecisions are more consistent from manager to manager

          

  38. The kind of power that is invested by employees in a leader whom they admire and wish to emulate is known asCanada, Mexico, and the United States

          

  39. Bureaucracies are NOT characterized byprompt decision-making

          

  40. Which of the following statements about employees in an organization is LEAST often true?Employees are only concerned with their wages.

          

  41. Which of the following is a benefit of a functional structure?Define the problem

          

  42. A multinational company is concerned that its slogan will not deliver the proper message to customers in a foreign market. Their concern is about which of the following environments?Social and cultural

          

  43. Which of the following is NOT one of the basic principles of TQM (Total Quality Management)?Focus on only a few functional areas of the organization

          

  44. A work schedule is a tool that can help to ensure that14 principles of management

          

  45. In any organization, a force of change directed toward solving a problem is known as aunfreezing

          

  46. If a soft drink company is always the first to distribute the latest variety of soda it employs aOrganic

          

  47. When organizations mandate that managers adhere to company policy when making decisions, the result is thatbottom-up budgeting

          

  48. What is the major difference between job enlargement and job enrichment?Only job enrichment provides the employee with increased authority and responsibility.

          

  49. Which of the following statements is NOT true about conflicts in the workplace?Employees can make up their weekly schedules as they go along.

          

  50. The average manager spends the majority of his or her time engaged in which of the following activities?Needs assessment

          

  51. Which of the following statements about e-mail and the work environment is true?Business e-mails should be concise.

          

  52. In a dynamic, fast-paced environment, the most efficient way of bringing about improvement in quality would be throughFocus on only a few functional areas of the organization

          

  53. In order to be legal, a skills test administered to a job candidate mustonly assess skills that pertain to the job in question

          

  54. All of the following are valid factors in determining the suitability of a candidate for an entry-level job EXCEPT requiringa specific gender

          

  55. At a certain organization, low-level managers create budgets that are then passed along to higher levels of management for approval and adjustment. This arrangement is an example ofbottom-up budgeting

          

  56. Which of the following would be most useful to a purchasing manager in determining which office machine will pay for itself most quickly?Payback analysis

          

  57. The first phase of a company training program generally focuses on which of the following?Needs assessment

          

  58. A mechanistic structure would be LEAST likely to have which of the following characteristics?Informational, interpersonal, and decisional

          

  59. When two parties agree to work in a cooperative manner to resolve a labor dispute, it is called a(n)work is completed by a certain point in time

          

  60. A wide span of managerial control is advisable in which of the following situations?Canada, Mexico, and the United States

          

  61. If an employee receives additional financial compensation beyond a salary, it is called awork specialization

          

  62. An inherent problem with functional authority is that it can defyunity of command

          

  63. Which of the following strategies for managing conflict involves playing down differences among parties?They must result in a win-lose situation.

          

  64. According to Larry Greiner's organizational development theory, which of the following is NOT one of the stages of growth?Selection

          

  65. Who is known as the "father of scientific management"?14 principles of management

          

  66. Companies that wish to compete as world-class organizations should acquire which of the following as a demonstration of their maintenance of a high level of quality?Selection

          

  67. Which of the following refers to an individual who exposes corporate misconduct?Whistle-blower

          

  68. A transactional leader may guide her subordinates by
    I. offering rewards for actions aligned with goals

    II. punishing undesirable behaviors

    III. constantly shifting standards
    I and II only.

          

  69. The obligation that an employee assumes when accepting an assigned task is known as a(n)responsibility

          

  70. According to Abraham Maslow's hierarchy of needs theory, which of the following would be most likely to satisfy an employee's esteem need?Job security

          

  71. The ability to garner the respect and cooperation of employees to achieve an organization's goals is known asleadership

          

  72. Which of the following is NOT a reason why a company would consider outsourcing some of its work?It does not want to lay off any employees.

          

  73. Which of the following refers to an individual who promotes the development of an innovative product within an organization?Whistle-blower

          

  74. The list of steps that an employee must follow in completing an assigned task is known ascompensation

          

  75. Product development refers to which of the following?
    I. Creation of new products

    II. Improvement of existing products

    III. Alteration of old products
    Personal Development

          

  76. When a manager delegates tasks to her subordinates, it is an example ofPersonal Development

          

  77. Upon what types of power does a transactional leader mostly rely?It is composed of employees from a number of hierarchical levels.

          

  78. All of the following are examples of a performance outcome EXCEPTPersonal Development

          

  79. An effective goal should NOTbe very difficult to achieve

          

  80. Which of the following is NOT a characteristic of a high-performance team?It is composed of employees from a number of hierarchical levels.

          

  81. The NAFTA regional trading bloc is composed of which of the following?Canada, Mexico, and the United States

          

  82. The ability of a system to total more than the sum of its parts is known assynergy

          

  83. Which of the following refers to a code of organizational conduct that reflects the overall values and principles of a business?Ethics

          

  84. A company that is the first to bring the latest trendy garments to the marketplace is most likely to have what kind of structure?Organic

          

  85. Which of the following ensures protection for corporate whistle-blowers?Sarbanes-Oxley Act

          

  86. Which of the following refers to the idea that subjects of an experiment alter their behavior in response to the fact that they are being studied?Hawthorne effect

          

  87. The stage in an organization's change process that involves an awareness of the need for a change and the obstacles that will be involved is known asunfreezing

          

  88. Which of the five basic managerial functions is most likely to involve the human resources department?Staffing

          

  89. Which of the following is the first step in problem solving?Define the problem

          

  90. Which of the following do organizations implement so that employees will maintain a certain level of quality in their work?I and II only

          

  91. According to the Blake-Mouton managerial grid model, the impoverished leadership style is characterized bylow-level concern with people and low-level concern with production

          

  92. Which of the following terms is also known as horizontal job loading?Job enlargement

          

  93. Which of the following goals is most likely to produce the desired results?Define the problem

          

  94. According to Henry Mintzberg, managerial roles fall into which of the following three categories?Unions and employers

          

  95. A plan to make major changes to the processes and culture of an entire organization is known asorganizational development

          

  96. Mary Parker Follett emphasized all of the following EXCEPT14 principles of management

          

  97. Which of the following types of business would mostly likely utilize small-batch production?Job enlargement

          

  98. Which of the following statements would a Machiavellian manager most likely make?The Hawthorne studies demonstrated that an increase in productivity is a direct result of a worker-friendly supervisory system.

          

  99. When an employee has two or more supervisors to whom she is directly accountable, there is a problem with her organization'sdownward communication

          

  100. Henri Fayol is responsible for developing thedisciplining employees