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43 True/False questions

  1. indirect compensationnon-monetary, or intangible, compensation in the form of benefits or perks given to an employee in conjunction with direct compensation. (has no cash value; health-benefits)

          

  2. Employee Appraisalemployee evaluation by a direct supervisor and is based on the completion of pre-set goals set by managemen

          

  3. Turnovervoluntary resignation from employment

          

  4. job rotation traininglearn by actually performing a specific job or task (+new employees; immediate feedback -decrease productivity; disrupt workflow)

          

  5. process of collective bargaininga group process of negotiating work-related issues with the anticipation of coming to an agreement.

          

  6. literacy trainingteaching employees things like reading, writing and problem-solving skills.

          

  7. wagemass work stoppage

          

  8. Interpersonal skills trainingteaches employees how to maintain positive relationships, better communicate, resolve conflicts and build trust

          

  9. arbitratora third party who will assist in the settlement

          

  10. Recruitmentmass work stoppage

          

  11. Diversity/Sensitivity Trainingteaches employees how to deal with people of different races, ethnic backgrounds, genders, sexual preferences or disabilities

          

  12. External recruitmentpromoting existing employees into a new position within the organization.

          

  13. Sexual harassmenta illegal form of bullying or unwanted sexual advances in exchange for reward or favor,

          

  14. 360 Degree Feedbacka form of feedback about an employee's performance from many different people within the company and outside the company

          

  15. Stock optionsbenefit given to employees, carry the right to buy and sell shares of stock in the company.

          

  16. Incentivesvoluntary resignation from employment

          

  17. technology trainingteaches employees how to use computer software and hardware required for the job

          

  18. human resources managementthe management of the planning and staffing of intellectual and physical inputs needed for an organization to meet its objectives

          

  19. labor unioninvoluntary separation of employment

          

  20. on-the-job trainingteaching employees things like reading, writing and problem-solving skills.

          

  21. Top Down Appraisalemployee evaluation by a direct supervisor and is based on the completion of pre-set goals set by managemen

          

  22. job mentoringrestructuring of the tasks involved in a job to enhance the job, satisfaction and/or productivity

          

  23. non-binding decision(an enforceable decision)

          

  24. Management by ObjectivesManagers and workers set objectives

          

  25. hiring processprocess of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks

          

  26. Termination Stepsinvoluntary separation of employment

          

  27. Internal Recruitmentpromoting existing employees into a new position within the organization.

          

  28. Problem-solving trainingteaches current employees how to do various jobs over time (+diminishes boredom; -lower morale in less enjoyable rotation)

          

  29. strikemass work stoppage

          

  30. assessing training needsteaching employees things like reading, writing and problem-solving skills.

          

  31. Promoting employeesprocess of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks

          

  32. Self-Assessmenta illegal form of bullying or unwanted sexual advances in exchange for reward or favor,

          

  33. Affirmative actiona set of policies that address the inclusion of all people, mainly minorities, in the workforce.

          

  34. Collective bargainingprepare/assemble teams, discuss issues at neutral site, propose/recommend solution(s), bargain/negotiate by making offer/counteroffer, and Settle by coming to agreement

          

  35. Equal Employment Opportunity Commission (EEOC)enforces the rules of the Civil Rights Act of 1964, Title VII. The EEOC handles employee claims of discrimination and implementing new anti-discrimination laws (Age Discrimination, Americans w/ Disabilities, Equal Pay, Pregnancy Discrimination)

          

  36. Direct compensationnon-monetary, or intangible, compensation in the form of benefits or perks given to an employee in conjunction with direct compensation. (has no cash value; health-benefits)

          

  37. Terminationdocument employee performance, communicate termination grounds, develop alternatives to termination, arrange exit interview, written termination statement

          

  38. Salaryhourly rate of pay given to an employee for services performed

          

  39. new employee orientationmethod of measuring employee job performance

          

  40. binding decision(an advisory decision)

          

  41. Civil Rights Act of 1964, Title VIImonetary payment for services rendered by an employee

          

  42. Downsizingthe planned elimination of jobs in an organization

          

  43. Job Redesignrestructuring of the tasks involved in a job to enhance the job, satisfaction and/or productivity