26 Multiple choice questions
- Work paid according to the number of units produced (Frederick Taylor)
method that demonstrates a project schedule, showing terminal and
summary elements from start to finish and the amount of time it takes to
complete each task.
the best possible way for workers to perform & manage tasks;
includes bureaucratic management, classical scientific management and
classical administrative management (late 19th century during the
- smaller more intricate tasks that need to be completed as part of a larger task
were underpaid, their potential was unused, and there was a great deal
of waste and inefficiency of workers and work processes.
view of organizations followed a formal structure where rules, formal
legitimate authority and competence were characteristics of appropriate
- Frederick Taylor
- - Management should provide workers with a precise, scientific approach for how to complete individualized tasks.
- Management should carefully choose and train each employee on one specific task.
- Management should communicate with employees to ensure the method used to complete the task is, in fact, the most productive and efficient.
- Management should create the appropriate division of labor.
- align employees with their organizational tasks
- associate of Frederick Taylor; created Gantt Chart & Task and Bonus System
A well-defined formal hierarchy and chain of command; 2) Management by
rules and regulations; 3) Division of labor and work specialization; 4)
Managers should maintain an impersonal relationship with employees; 5)
Competence, not personality, is the basis for job appointment and 6)
Formal written records.
- various techniques for establishing time standards for the performance of manual work
- paid employees based on how well they improved their performance at the organization (guaranteed a hourly work)
- provides a set of standard operating procedures that facilitate consistency in both organizational and management practices
- the Hoover Dam in the 1930s and the Eisenhower interstate highway network in the 1950s
- Competence, not personality, is the basis for job appointment.
- distinguishes the level of authority within an organization.
should maintain an impersonal relationship with employees to promote
fair and equal treatment of all employees so that unbiased decisions can
- made up of terminal elements to form the larger task
Ford provides a good example of classical scientific management with
his development of the assembly line used to produce his Model T
- focused on the 'science' of creating specialized work processes and workforce skills to complete production tasks efficiently
- group discussion regarding the assigning of responsibility for a failure or mistake
- Frederick Taylor, Henry Gantt, and Frank and Lillian Gilbreth
- Max Weber's Theory of Impersonal Management
the manager to take complex tasks and break them down into smaller,
more precise tasks that the individual workers can complete.
- Consistency and accountability