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26 Multiple choice questions

  1. Work paid according to the number of units produced (Frederick Taylor)
  2. scientific method that demonstrates a project schedule, showing terminal and summary elements from start to finish and the amount of time it takes to complete each task.
  3. finding the best possible way for workers to perform & manage tasks; includes bureaucratic management, classical scientific management and classical administrative management (late 19th century during the Industrial Revolution)
  4. smaller more intricate tasks that need to be completed as part of a larger task
  5. employees were underpaid, their potential was unused, and there was a great deal of waste and inefficiency of workers and work processes.
  6. non-personal view of organizations followed a formal structure where rules, formal legitimate authority and competence were characteristics of appropriate management practices
  7. Frederick Taylor
  8. - Management should provide workers with a precise, scientific approach for how to complete individualized tasks.
    - Management should carefully choose and train each employee on one specific task.
    - Management should communicate with employees to ensure the method used to complete the task is, in fact, the most productive and efficient.
    - Management should create the appropriate division of labor.
  9. align employees with their organizational tasks
  10. associate of Frederick Taylor; created Gantt Chart & Task and Bonus System
  11. 1) A well-defined formal hierarchy and chain of command; 2) Management by rules and regulations; 3) Division of labor and work specialization; 4) Managers should maintain an impersonal relationship with employees; 5) Competence, not personality, is the basis for job appointment and 6) Formal written records.
  12. various techniques for establishing time standards for the performance of manual work
  13. paid employees based on how well they improved their performance at the organization (guaranteed a hourly work)
  14. provides a set of standard operating procedures that facilitate consistency in both organizational and management practices
  15. the Hoover Dam in the 1930s and the Eisenhower interstate highway network in the 1950s
  16. Competence, not personality, is the basis for job appointment.
  17. distinguishes the level of authority within an organization.
  18. Managers should maintain an impersonal relationship with employees to promote fair and equal treatment of all employees so that unbiased decisions can be made.
  19. made up of terminal elements to form the larger task
  20. Henry Ford provides a good example of classical scientific management with his development of the assembly line used to produce his Model T
  21. focused on the 'science' of creating specialized work processes and workforce skills to complete production tasks efficiently
  22. group discussion regarding the assigning of responsibility for a failure or mistake
  23. Frederick Taylor, Henry Gantt, and Frank and Lillian Gilbreth
  24. Max Weber's Theory of Impersonal Management
  25. allows the manager to take complex tasks and break them down into smaller, more precise tasks that the individual workers can complete.
  26. Consistency and accountability