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41 True/False questions

  1. transactional leadersmanagers who exercise authority based on their rank in the organization and focus their attention on identifying mistakes

          

  2. managerindividual in an organization who is responsible for making a group of people more effective and efficient

          

  3. conceptual skillsskills used to reason abstractly and analyze complex situations

          

  4. delegationprocess of providing focus for employees and motivating them to achieve organizational goals

          

  5. managementprocess of planning for, organizing, directing, and controlling a company's resources so that it can achieve its goals

          

  6. job specializationorganizing activities into clusters of related tasks that can be handled by an individual or group

          

  7. efficientall the activities were performed in the right way and used the fewest possible resources

          

  8. leadership styleparticular approach used by a manager to interact with and influence others

          

  9. first-line managersmanagers that oversee activities of first-line managers

          

  10. unity of commandno employee should report to more than one boss

          

  11. span of controlnumber of people reporting to a particular manager; number of layers between the top managerial position and the lowest managerial level

          

  12. organizational chartorganizational arrangement of jobs in an organization that's most appropriate for the company at a specific point in time

          

  13. decision-making skillsskills needed to perform specific tasks

          

  14. centralizationdecision-making process in which most decision making is spread throughout the organization

          

  15. operational plansdetailed action steps to be taken by individuals or groups to implement tactical plans

          

  16. crisis managementaction plans that outline steps to be taken by a company in case of a crisis

          

  17. objectivesintermediate-term performance targets that direct the activities of an organization toward the attainment of a goal

          

  18. planningset goals and determine the best way to achieve them

          

  19. organizational structurediagram representing the interrelationships of positions within an organization

          

  20. autocratic leadership stylemanagement style used by managers who generally seek input from subordinates while retaining the authority to make the final decision

          

  21. SWOT Analysismanagers who are responsible for health and performance of the organization

          

  22. interpersonal skillsskills used to get along with and motivate other people

          

  23. effectiveintermediate-term performance targets that direct the activities of an organization toward the attainment of a goal

          

  24. laissez-faire leadership stylemanagement style used by those who follow a "hands-off" approach and provide relatively little direction to subordinates; provide little guidance

          

  25. controllingcomparing actual to expected performance and taking corrective action when necessary

          

  26. chain of commandno employee should report to more than one boss

          

  27. technical skillsskills needed to perform specific tasks

          

  28. transformational leadersmanagers who mentor and develop subordinates and stimulate them to look beyond personal interests to those of the group

          

  29. contingency planningprocess of establishing an overall plan or course of action for an organization

          

  30. decentralizationdecision-making process in which most decision making is concentrated at the top

          

  31. goalsmajor accomplishments that a company wants to achieve over a long period of time

          

  32. tactical plansdetailed action steps to be taken by individuals or groups to implement tactical plans

          

  33. top managersmanagers who are responsible for health and performance of the organization

          

  34. directingprocess of providing focus for employees and motivating them to achieve organizational goals

          

  35. democratic leadership stylemanagement style identified with managers who tend to make decisions w/out soliciting input from subordinates; want workers to question your authority

          

  36. organizingset goals and determine the best way to achieve them

          

  37. restructuringprocess of providing focus for employees and motivating them to achieve organizational goals

          

  38. departmentalizationgrouping specialized jobs into meaningful units, such as divisions or departments

          

  39. time-management skillsskills used to manage time effectively

          

  40. strategic planningprocess of identifying courses of action to be taken in the event that a business is adversely affected by a change

          

  41. middle managersmanagers who are responsible for health and performance of the organization