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51 Multiple choice questions

  1. Workers congregate outside the workplace to publicize their position
  2. Employee training (often informal) that occurs while the employee is on the job
  3. Management strategy used to make jobs more interesting and challenging
  4. Incentive program that allows eligible employees to buy a specific number of shares of company stock set at a set price on a specified date
  5. Formal process in which a manager evaluates an employee's work performance, done on a semiannual or annual basis, 3 step process:
    1. Set goals and performance expectations and specify the criteria that will be used to measure performance
    2. Complete a written evaluation that rates performance according to stipulated criteria
    3. Meet with the employee to discuss the evaluation and suggest means of improving performance
  6. Process of settling differences and establishing mutually agreeable conditions under which employees will work
  7. -Increased training costs and decreased loyalty to company
    -Many employers believe because temps are usually less committed to company goals than permanent workers, productivity suffers
  8. Organized group of workers that bargains with employers to improve its members' pay, job security, and working conditions
  9. Regularly working from home, connected to the office by computer, fax, and phone
  10. Occurs when a person is treated unfairly on the basis of characteristic unrelated to ability
  11. Compensation paid for fulfilling the responsibilities of the position regardless of the number of hours required to do it
  12. Identification of the tasks, responsibilities, and skills of a job, as well as the knowledge and abilities needed to perform it
  13. Nonunion workers who are willing to cross picket lines to replace strikers
  14. Ensures that employees get feedback from all directions - from supervisors, reporting subordinates, coworkers, and even customers
  15. Federal agency in charge of enforcing federal laws on employment discrimination, includes:
    -Title VII of the the Civil Rights Act of 1964, which prohibits employment discrimination based on race, color, religion, sex, or national origin. Sexual harassment is also a violation of Title VII
    -The Equal Pay Act of 1963, which protects both women and men who do substantially equal work from sex-based pay discrimination
    -The Age Discrimination in Employment Act of 1964, which protects individuals who are forty or older
    -Title I and Title V of the Americans with Disabilities Act of 1990, which prohibits employment discrimination against individuals with disabilities
  16. -Because they can be hired and fired easily, employers can better control labor costs
    -When things are busy, they can add temps, and when business is slow, they can release unneeded workers
    -Temps are often cheaper than permanent workers, especially because they rarely receive costly benefits
    -Employers can bring in people with specialized skills and talents to work on special projects without entering into long-term employment relationships
    -Companies can try out temps
  17. Employed and paid by outside agencies or contract firms that charge fees to client companies
  18. The process of developing a plan for satisfying an organization's human resources needs
  19. Process of identifying suitable candidates and encouraging them to apply for openings in the organization
  20. Activities involved in introducing new employees to the organization and their new jobs
  21. Formal meeting during which employer learns more about an applicant and the applicant learns more about the prospective employer
  22. Cutting costs by eliminating jobs
  23. Compensation paid to the employees based on the number of hours they work
  24. Legal doctrine that allows an employer to fire an employee at will
  25. -All actions that an organization takes to attract, develop, and retain quality employees
    -Attracting talented employees involves the recruitment of qualified candidates and the selection of those who best fit the organization's needs
    -Development encompasses both new-employee orientation and the training and development of current workers
    -Retaining good employees means motivating them to excel, appraising their performance, compensating them appropriately, and doing what's possible to retain them
  26. Outline of the duties and responsibilities of a position
  27. Document completed by a job applicant that provides factual information on the person's education and work background
  28. Work arrangement in which 2 people share one full-time position, splitting the salary and benefits of the position as each handles half the job
  29. Compensation other than salaries, wages, or financial incentives: Includes legally required benefits (such as Social Security and Medicare, unemployment insurance, workers' compensation), paid time off (vacations, holidays, sick leave), insurance (health benefits, life insurance, disability insurance), and retirement benefits
  30. The permanent separation of an employee from a company
  31. Alternative work arrangement that allows employees to designate starting and quitting times
  32. Workers leave their jobs until the issue is settled
  33. Process of gathering information on candidates, evaluating their qualifications, and choosing the right one
  34. Complaints over contract-related matters that are resolved by union representatives and employee supervisors
  35. Provides assistance to member unions and serves as the principal political organ for organized labor
  36. Detailed list of the qualifications - skills, knowledge, and abilities - needed to perform the job
  37. Closing the workplace to workers
  38. Programs designed to reward employees for good performance
  39. The policy of enhancing a job by adding tasks at a similar skill levels
  40. Requires only manager's subordinates to provide feedback
  41. Temporary or part-time workers hired to supplement a company's permanent work force
  42. When an impartial third party makes recommendations for reaching an agreement
  43. Annual income given to employees (in addition to salaries) based on company-wide performance
  44. Practice of adding tasks that increase both responsibility and opportunity for growth. Provides the kinds of benefits that contribute to job satisfaction: stimulating work, sense of personal achievement, self-esteem, recognition, and a chance to reach your potential
  45. Workers and other consumers are urged to refrain from buying an employer's products
  46. Job redesign strategy that allows employees to rotate from one job to another on a systematic basis, eventually cycling back to their original tasks
  47. Compensation paid to employees based on the dollar amount of sales they make
  48. When a third party imposes a binding agreement
  49. Compensation paid to workers according to the quantity of a product they produce or sell
  50. Formal employee training that occurs in a location away from the office
  51. Incentive program that uses a pre-determined formula to distribute a share of the company's profits to eligible employees