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20 Multiple choice questions

  1. What does a job description NOT outline?
  2. ...
  3. It is recommended that you select which of these people as a role model?
  4. A percentage of the revenue that the salon takes in from services performed by a particular cosmetologist, usually offered to that cosmetologist once the individual has built up a loyal clientele
  5. If you default, it means that you _________.
  6. "upselling services"; the practice of recommending and selling additional services to your clients.
  7. Customers who are loyal to a particular cosmetologist
  8. Document that outlines all the duties and responsibilities of a particular position in a salon or spa.
  9. What is usually the best form of compensation for a new salon professional to start out?
  10. Being a good team player means ______.
  11. The common range for commissions is ______.
  12. Which payment structure is often used to motivate employees to perform more services, thereby increasing their productivity?
  13. The act of recommending and selling products to your clients for at-home use
  14. The practice of recommending and selling additional services to your clients.
  15. When is the best time to think about getting your client back into the salon?
  16. Customers who are loyal to a particular cosmetologist
  17. The number one thing to remember in a service business is that your work revolves around ________.
  18. The act of recommending and selling products to your clients for at-home use.
  19. What is a recommended method of increasing your income?
  20. The usual amount to tip is _____ of the total service ticket