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29 Multiple choice questions

  1. -FTO (field training officer)
    -officer who trains new officers
  2. -respect
    -gains compliance because prisoners respect/ admire the CO
  3. -inmate must express what they want in 30 seconds or else may be trying to manipulate CO
  4. -hierarchal system that emphasizes rules
  5. -formal authority to take charge over inmates
    -COs job is to enforce rules
  6. -physical training
    -'how to training'
    -academic training
    -on the job training

    -COs spend most time w/ inmates
  7. -psychological effects of shift work/ impair performance
  8. -when employee looses interest in job/lethargic
  9. -officer select posts by seniority
  10. 5 basic functions

    1 planning (avoiding crisis situations)
    2 organizing (movement/feeding inmates)
    3 staffing (need trained staff)
    4 leading
    5 controlling (need to maintain control over staff AND inmates)
  11. -when inmates dictate management activity
    (i.e. Building tenders)
    -inmates hold control
  12. -struggle to balance diff role responsibilites
  13. -can result from physical/emotional factors

    1 role conflict
    2 dangerousness of prison
    3 low pay
    4 lack of administrative support
    5 amount/lack of peer support
    6 fam/community support
    7 correctional experience
  14. -involves employees AND inmates in decision making
    (ie inmate council)

    -some COs think this gives inmates too much power
  15. -ability to punish/make inmates do things
    -coercion used as method of control
  16. -can use rewards to gain inmate compliance
    -can't officially reward inmate but can do unofficial rewards
  17. 1 impaired performance
    2 irritability
    3 gastrointestinal dysfunction
    4 depression/apathy
    5 sleepiness
    6 sleep disruption during daytime sleep
  18. -have variety of duty posts/jobs
    (i.e. cell block, yard, perimeter, relief, industrial shop, etc)
  19. when CO becomes experienced/less naive
  20. -wardens have almost absolute power w/o listening to staff

    -warden had total control over staffing/operating decisions

    -most prisons run this way until recently
  21. -special abilities/skills
    (i.e. subject specific officer, like recreation officer)
  22. 1 legitimate
    2 coercive
    3 reward
    4 expert
    5 referent
  23. 1 autocratic/authoritarian management
    2 participatory management
    3 shared powers management
    4 inmate control management
  24. new CO
  25. -involves employees w/ decision making
    -increases job satisfaction, efficacy w/ working w/ offenders, and staff commitment
  26. - workers will perform at a higher level when they know someone is interested in them
  27. advantages
    -feasibility
    -men do not feel violated by female COs
    -females have calming effect

    disadvantages
    -violation of privacy
  28. -influences how to perceive/manage inmates and anticipate trouble

    1 always help CO in distress
    2 don't bring drugs to inmates
    3 don't rat on other officers
    4 never make CO look bad in front of inmate
    5 support officer sanctions against inmates
  29. -a reactive rather than proactive management style

    (bad)