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  • training

    -physical training
    -'how to training'
    -academic training
    -on the job training

    -COs spend most time w/ inmates

    new boot

    new CO

    field training officer

    -FTO (field training officer)
    -officer who trains new officers


    when CO becomes experienced/less naive

    base of CO power

    1 legitimate
    2 coercive
    3 reward
    4 expert
    5 referent

    legitimate power

    -formal authority to take charge over inmates
    -COs job is to enforce rules

    coercive power

    -ability to punish/make inmates do things
    -coercion used as method of control

    reward power

    -can use rewards to gain inmate compliance
    -can't officially reward inmate but can do unofficial rewards

    expert power

    -special abilities/skills
    (i.e. subject specific officer, like recreation officer)

    referent power

    -gains compliance because prisoners respect/ admire the CO

    CO duty positions

    -have variety of duty posts/jobs
    (i.e. cell block, yard, perimeter, relief, industrial shop, etc)

    bid system

    -officer select posts by seniority

    shift lag

    -psychological effects of shift work/ impair performance

    shift lag symptoms

    1 impaired performance
    2 irritability
    3 gastrointestinal dysfunction
    4 depression/apathy
    5 sleepiness
    6 sleep disruption during daytime sleep

    CO subculture

    -influences how to perceive/manage inmates and anticipate trouble

    1 always help CO in distress
    2 don't bring drugs to inmates
    3 don't rat on other officers
    4 never make CO look bad in front of inmate
    5 support officer sanctions against inmates

    30 second rule

    -inmate must express what they want in 30 seconds or else may be trying to manipulate CO

    cross gender supervision

    -men do not feel violated by female COs
    -females have calming effect

    -violation of privacy

    role conflict

    -struggle to balance diff role responsibilites

    CO stress

    -can result from physical/emotional factors

    1 role conflict
    2 dangerousness of prison
    3 low pay
    4 lack of administrative support
    5 amount/lack of peer support
    6 fam/community support
    7 correctional experience


    5 basic functions

    1 planning (avoiding crisis situations)
    2 organizing (movement/feeding inmates)
    3 staffing (need trained staff)
    4 leading
    5 controlling (need to maintain control over staff AND inmates)

    burn out

    -when employee looses interest in job/lethargic

    crisis centered management

    -a reactive rather than proactive management style


    bureaucratic model

    -hierarchal system that emphasizes rules

    hawthorne effect

    - workers will perform at a higher level when they know someone is interested in them

    management styles

    1 autocratic/authoritarian management
    2 participatory management
    3 shared powers management
    4 inmate control management

    autocratic/authoritarian management

    -wardens have almost absolute power w/o listening to staff

    -warden had total control over staffing/operating decisions

    -most prisons run this way until recently

    participatory management

    -involves employees w/ decision making
    -increases job satisfaction, efficacy w/ working w/ offenders, and staff commitment

    shared powers management

    -involves employees AND inmates in decision making
    (ie inmate council)

    -some COs think this gives inmates too much power

    inmate control management

    -when inmates dictate management activity
    (i.e. Building tenders)
    -inmates hold control

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