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93 True/False questions

  1. LE704.4. Describe how nonverbal communication can help an officer communicate effectively.people communicate nonverbally through posture, muscle tension, facial expression, and even how long it takes a person to respond to a question.

    Crossed arms or legs may indicate deception or defensiveness.

    Sweating, rapid breathing, fidgeting, or blinking may indicate nervousness.

    anger is sometimes demonstrated through clenched fists, pacing, clamped teeth, or a clear unwillingness to communicate.

    When a person is nervous or withholding information, he or she might rock back and forth.

    Frowns can show displeasure, uneasiness, or confusion.

    Smiles may indicate pleasure, confusion, or failure to understand.

    A lack of obvious emotion may indicate shock, fear, not hearing or understanding, or a sociopathic personality.

    a receptive person who feels at ease with the officer and the situation may have a relaxed posture with arms down by the side or comfortably in the lap.

          

  2. LE786.2. List the physical and psychological disabilities associated with military veterans....

          

  3. LE772.2. Describe how an officer can maintain officer safety while interacting with an individual that has a mobility impairment....

          

  4. LE784.4. Describe the characteristics of a person with a mood disorder.an officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  5. LE629.4. Describe the stages of a person in crisis.the speaker must transmit a message (a request, an order, a question, or a description) in a form that the receiver/listener understands. e listener then acknowledges the message by providing feedback or responding, then becoming a speaker as well. a listener most effectively understands when the sender speaks clearly, using the proper tone of voice and rate of speech.

          

  6. LE770.1. Describe an elderly person and their various types of living arrangements.the speaker must transmit a message (a request, an order, a question, or a description) in a form that the receiver/listener understands. e listener then acknowledges the message by providing feedback or responding, then becoming a speaker as well. a listener most effectively understands when the sender speaks clearly, using the proper tone of voice and rate of speech.

          

  7. LE788.1. Identify characteristics of an individual who is at a high risk for suicide....

          

  8. LE704.2. Describe the characteristics of an officer who communicates effectively....

          

  9. LE682.9. Explain possible officer safety issues when interacting with criminal gangs.need for public respect, support, and cooperation is essential when providing effective law enforcement services. Learn the demographics and social characteristics of the community to demonstrate a willingness to learn about different groups, and show a willingness and sincere interest in positive public relations.

          

  10. LE770.3. Identify ways to communicate effectively with an elderly person.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  11. LE784.3. Describe the characteristics of a person with a thought disorder....

          

  12. LE704.12. Explain the role of professionalism and courtesy when meeting the community's expectations of a law enforcement officer....

          

  13. LE629.3. Describe the behavioral characteristics and reactions of a person in crisis.an officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  14. LE682.6. Identify common types of gangs operating in Florida.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  15. LE824.6. Identify the ideology and characteristics of militias.the speaker must transmit a message (a request, an order, a question, or a description) in a form that the receiver/listener understands. e listener then acknowledges the message by providing feedback or responding, then becoming a speaker as well. a listener most effectively understands when the sender speaks clearly, using the proper tone of voice and rate of speech.

          

  16. LE704.3. Describe the role of listening and speaking in effective communication.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  17. 4. explore possible options within the boundaries of the law.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  18. 5. Implement a solution....

          

  19. LE704.7. Explain techniques for evaluating an individual's verbal and nonverbal communicationavoiding eye contact with an officer may mean the person is shy, uneasy, shameful, fearful, or guilty. Looking directly at the officer may indicate that the person is truthful or challenging. If a person takes quick or cautious peeks at the officer, he or she may be seeking approval from the officer.

          

  20. LE772.1. Define physical or mobilityimpairment according to the Americans with Disabilities Act (ADA).Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  21. LE774.1. Describe the characteristics and causes of a developmental disability....

          

  22. LE629.2. Describe the factors that can influence the severity of how a person responds to a crisis.an officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  23. LE682.7. Describe different levels of criminal gang commitment....

          

  24. LE682.4. Explain some reasons why juveniles join gangs.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  25. LE682.1. Define criminal street gang according to s. 874.03, F.S....

          

  26. LE802.2. Identify methods that homeless people use to provide shelter and support systems....

          

  27. LE786.5. Describe an officer's response to an incident involving a veteran with a TBI or PTSD.Culture can influence interpersonal interaction reactions, such as someone avoiding eye contact. One group might consider certain mannerisms and gestures to be appropriate, while another group might consider them extremely rude. an officer's eye contact can either intimidate the listener or indicate concern and openness
    Certain cultures view eye contact as a sign of disrespect or aggression

          

  28. LE824.2. Describe domestic terrorism by reviewing sub-groups and beliefs....

          

  29. LE774.4. Describe the functionallimitations of an individual with pervasive developmental disorderan officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  30. LE682.10. Explain the importance of documenting known or suspected criminal gang activity....

          

  31. LE772.8. Define speech impairment according to the Americans with Disabilities Act (ADA).Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  32. LE461.3. Model healthy conflict resolution to solve a dispute between a juvenile and their parent(s) or caregiver....

          

  33. LE790.5. Determine if the individual should be released, arrested, or referred for voluntary or involuntary substance abuse services during an incident involving an individual who is a substance abuser.Culture can influence interpersonal interaction reactions, such as someone avoiding eye contact. One group might consider certain mannerisms and gestures to be appropriate, while another group might consider them extremely rude. an officer's eye contact can either intimidate the listener or indicate concern and openness
    Certain cultures view eye contact as a sign of disrespect or aggression

          

  34. LE704.10. Define a command presence as a form of nonverbal communication.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  35. LE794.1. Explain how the requirements of the ADA impact the role of the officer when performing law enforcement duties.avoiding eye contact with an officer may mean the person is shy, uneasy, shameful, fearful, or guilty. Looking directly at the officer may indicate that the person is truthful or challenging. If a person takes quick or cautious peeks at the officer, he or she may be seeking approval from the officer.

          

  36. LE774.2. Describe the four levels of an intellectual disability, including the characteristics and functionalabilitiesan officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  37. While being aware of your own perceptions, assumptions, and limitations, you must also be aware that others have perceptions and assumptions of you. to communicate effectively, you must not allow emotions to color your words or actions. remain open- minded and sincerely listen to the speaker without imposing your cultural biases and values on the speaker or how you understand the information. Be the calming presence, and do not allow your anger to escalate a situation. hostility and rudeness have no place in an officer's relationship with the community.the community expects officers to behave in a courteous, efficient, and accessible manner, treating all people impartially with consideration and compassion. Officers can build community trust in local law enforcement by upholding the legal rights of citizens without bias.

          

  38. LE704.1. Describe the components of the communication process between individuals....

          

  39. LE802.3. Describe the types of crimes associated with homeless people....

          

  40. LE704.11. Identify how self-talk and self-evaluation assist the officer in communicating professionally with the community.Self-talk strategies for a law enforcement professional include recalling skills and information learned during training, applying agency policies and procedures, and thinking through a professional response.

          

  41. LE784.8. Determine if the individual should be released, arrested, or referred for a voluntary or involuntary psychiatric evaluation during an incident involving a person with mental illness....

          

  42. LE824.3. Describe international terrorism by reviewing sub-groups and beliefs....

          

  43. LE461.1. Describe the relationship between anger and violence, and the role it plays in conflict resolution.1. Separate the involved people, making sure they are in a safe location.

          

  44. 3. Gather information from all sides....

          

  45. LE629.5. Determine possible legal outcomes of a crisis situationCommand presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  46. LE770.2. Identify common physical and emotional characteristics that a law enforcement officer may encounter when interacting with an elderly person....

          

  47. LE786.1. Describe characteristics of veterans or active-duty military personnel in a civilian environmentan officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  48. LE461.2. Describe strategies for conflict resolution an officer may use in a volatile incident.1. Separate the involved people, making sure they are in a safe location.

          

  49. LE784.1. Describe the characteristics of a person with post-traumatic stress disorder (PTSD).an officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  50. LE794.2. Explain how the officer can protect the rights of a person with disabilities when making an arrest...

          

  51. LE786.3. Identify challenges that veterans face reintegrating into family life and obtaining employment after returning to civilian life....

          

  52. LE770.4. Identify state and local resources that may provide assistance to the elderly.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  53. LE682.3. List types of criminal activities involving gangs....

          

  54. LE790.1. Differentiate between substance use and substance abuse.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  55. LE772.6. Explain how an officer should interact with a person who is hearing impaired.need for public respect, support, and cooperation is essential when providing effective law enforcement services. Learn the demographics and social characteristics of the community to demonstrate a willingness to learn about different groups, and show a willingness and sincere interest in positive public relations.

          

  56. LE790.4. Describe the purpose and requirements of a drug treatment diversion program.the speaker must transmit a message (a request, an order, a question, or a description) in a form that the receiver/listener understands. e listener then acknowledges the message by providing feedback or responding, then becoming a speaker as well. a listener most effectively understands when the sender speaks clearly, using the proper tone of voice and rate of speech.

          

  57. LE704.13. Explain how an officer should professionally communicate with individuals from a diverse community....

          

  58. LE768.1. Describe juveniles and how their values reflect their families, schools, community and culture....

          

  59. 2. assess the needs of the people.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  60. LE772.7. Explain how the officer can protect the rights of a person with a hearing impairment when making an arrest....

          

  61. LE704.9. Explain how officers must convey a positive self-image when interacting with the community....

          

  62. LE824.4. Identify the characteristics of sovereign citizens.an officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  63. LE802.1. Describe the currentcircumstances of homeless people on state and national levels....

          

  64. Displaying professional behavior when dealing with the community is just as important as demonstrating proficiency with firearms or in defensive tactics. a slur or disparaging comment made by an officer can inflict emotional harm on the person who hears it...

          

  65. LE784.5. Describe the characteristics of a person with an anxiety disorder.an officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  66. LE682.2. List gang member criteriaaccording to the Florida Statutes.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  67. LE794.3. Describe the officer guidelines for interacting with a person who has disabilities....

          

  68. LE704.5. Explain how eye contact can relate to an individual's emotional state when communicating.avoiding eye contact with an officer may mean the person is shy, uneasy, shameful, fearful, or guilty. Looking directly at the officer may indicate that the person is truthful or challenging. If a person takes quick or cautious peeks at the officer, he or she may be seeking approval from the officer.

          

  69. LE629.6. Explain the role of a law enforcement officer during a crisis situation....

          

  70. LE790.2. Identify symptoms of illnesses that can resemble substanceabuse....

          

  71. LE784.7. Describe reasons why an individual with mental illness may discontinue or reduce medication dosages....

          

  72. LE629.1. Define a crisis situation...

          

  73. LE786.4. Identify possible copingbehaviors a veteran may use to avoid stress.Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  74. LE772.9. Explain how an officer should interact with a person who is speech impaired....

          

  75. LE682.5. Describe common initiation rituals of becoming a gang member....

          

  76. LE802.4. Describe the possible resources that an officer can provide to a homeless person in lieu of an arrest.an officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  77. LE704.8. Recognize potential and actual barriers to effective communication when interacting with the community.Your appearance is the first nonverbal message you give upon arriving at a scene. Keep your uniform clean and pressed and your shoes shined. Maintain your personal hygiene

          

  78. LE772.4. Explain how an officer should interact with a person who is visually impaired....

          

  79. LE772.10. Describe the characteristics of traumatic brain injuries (TBI).an officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  80. LE788.2. Describe how to communicate with a suicidal person as part of the intervention process....

          

  81. LE768.3. Identify attributes that a law enforcement officer needs to interact with juveniles effectively.Your appearance is the first nonverbal message you give upon arriving at a scene. Keep your uniform clean and pressed and your shoes shined. Maintain your personal hygiene

          

  82. LE768.2. Identify commoncharacteristics that a law enforcement officer may encounter when interacting with juvenile offenders....

          

  83. LE772.3. Define visual impairmentaccording to the Americans with Disabilities Act (ADA).Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  84. LE774.3. Describe how to interact with individuals that have an intellectual disability through effective communication and appropriate accommodations.people communicate nonverbally through posture, muscle tension, facial expression, and even how long it takes a person to respond to a question.

    Crossed arms or legs may indicate deception or defensiveness.

    Sweating, rapid breathing, fidgeting, or blinking may indicate nervousness.

    anger is sometimes demonstrated through clenched fists, pacing, clamped teeth, or a clear unwillingness to communicate.

    When a person is nervous or withholding information, he or she might rock back and forth.

    Frowns can show displeasure, uneasiness, or confusion.

    Smiles may indicate pleasure, confusion, or failure to understand.

    A lack of obvious emotion may indicate shock, fear, not hearing or understanding, or a sociopathic personality.

    a receptive person who feels at ease with the officer and the situation may have a relaxed posture with arms down by the side or comfortably in the lap.

          

  85. LE824.5. List the indicators of sovereign citizens that an officer may encounter while on patrol....

          

  86. LE824.1. Identify the characteristics of extremist groups.an officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  87. Self-talk enables you to keep thoughts, verbal and nonverbal communications, and emotional responses in check and on track to assessing a situation and completing a task....

          

  88. LE790.3. Describe the cycle of substance abuse and how substance abuse becomes an addiction....

          

  89. LE784.2. Contrast between mental illness, intelligence, and developmental disabilities....

          

  90. LE772.5. Define hearing impairment according to the Americans with Disabilities Act (ADA).Command presence is an officer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings. Command presence is an officer's most valuable nonverbal tool, and you develop it through a combination of training and self-confidence.

          

  91. LE784.6. Describe the characteristics of a person with a personality disorder.an officer's beliefs and values help establish his or her attitude and level of respect for another person, group, or event.

          

  92. LE682.8. Describe the symbols and identifiers of gangs known to exist in Florida....

          

  93. LE704.6. Describe an individual's cultural influences that can affect interpersonal communications with an officer....