Florida Basic Recruit Training Program (Chapter 3) Vocabulary flashcards |

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  • active listening

    a good listener concentrates on what is said, focusing on the words, ideas, and important information related to the subject, to encourage clear communication, use active listening skills,repeat to the speaker what you have heard by restating or paraphrasing the speaker's words. Listen carefully, evaluate the statement, and state back key points to the sender to show that you understand what they are saying.


    involves the exchange of messages, verbally and nonverbally, through signals or writing.


    by showing consideration, respect, and cooperation when interacting with others.

    nonverbal communication

    that is expressed through tone of voice, facial expressions, gestures, and body language.




    is the understanding of one's own nature, character, abilities, motives, and limitations.


    (speaker) transmits a message

    command presence

    is an o๏ฌƒcer's demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surroundings.


    refers to the people and locations that make up the neighborhoods, institutions, and businesses in the area where you work.

    conflict resolution

    involves managing and resolving a dispute rationally and e๏ฌ€ectively.


    is a continual internal monologue that occurs as the o๏ฌƒcer evaluates the events taking place around him or her.

    Americans with Disabilities Act (ADA)

    is a federal civil rights law that prohibits discrimination against persons with disabilities and requires public buildings and spaces to have equal opportunity for access.


    is defined as any mental, physiological, or physical disorder that makes the completion of major life activities using traditional methods di๏ฌƒcult.

    major life activities

    include caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working.

    substantial limitation

    is a restriction of the manner, condition, or duration in which one can perform major life activities compared to non impaired people.


    is a functional loss of vision.


    is a hearing loss of such severity that the individual must rely primarily on visual tools such as writing, gestures, sign language, and lip-reading to communicate.

    hard of hearing

    may su๏ฌ€er a hearing loss but not to the extent that he or she must rely primarily on visual communication (such as written notes or sign language).

    hearing impairment

    is any degree of hearing loss. e two classifications of hearing loss are hard of hearing and deafness.


    is the ability to understand what someone is saying by watching the movement of the lips, the facial expressions, and the body language of the other speaker when he or she is talking.

    physical or mobility impairment

    as a functional limitation that a๏ฌ€ects one or more of a person's limbs.

    partial sight

    is a visual impairment in which, after correction, objects still look dim or out of focus.


    which is signaling with the hand and arm, or body movements simultaneously combined with facial expressions in order to express their thoughts.

    sign-language interpreter

    is a person who can both receive and express information and interpret it e๏ฌ€ectively, accurately, and impartially.

    speech impairment

    is a physiological condition that causes someone to have di๏ฌƒculty in producing sound or understanding language.

    autism spectrum disorders

    ASD), sometimes called pervasive developmental disorders (pDD), is a term used to describe a group of conditions that are diagnosed in early childhood that continue throughout adulthood, and that are more prevalent among males than females.

    intellectual disability

    referred to as mental retardation by the american Medical association, is a type of developmental disability,the result is a lifelong condition characterized by slow intellectual development.

    self-regulating behavior

    . Individuals with low-functioning autism may engage in coping skills, which allow an overstimulated individual to calm down and behave appropriately in their environment.


    is an enhanced state of awareness or "being on guard" that impedes one's ability to relax and disengage from a stressful situation.

    post-traumatic stress disorder

    (PTSD) is a severe anxiety disorder that develops after experiencing an extremely terrifying event.

    traumatic brain injury

    (TBI) is structural damage sustained by the brain resulting in temporarily or permanently impaired brain function.


    is an organic, progressive mental disorder characterized by a loss of memory, an impairment of judgment and abstract thinking, and changes in personality.


    is a false belief that is firmly held in spite of obvious proof or evidence to the contrary; the delusion is this person's reality.


    is a sensory experience in which a person can see, hear, smell, taste, or feel something that is not there.

    mental illness

    is an impairment of the mental or emotional processes that exercise the conscious control of one's actions. Mental illness impairs one's ability to perceive or understand reality.

    personality disorder

    is a deeply ingrained, non-psychotic, inflexible pattern of relating, perceiving, and behaving. It is serious enough to cause distress to the people around the individual with a personality disorder.


    is a state of physical and/or psychological dependence on a substance.


    is the process of allowing the body to rid itself of a drug while managing the symptoms of withdrawal.

    drug tolerance

    occurs when a person needs to increase the dosage of the drug to produce the same e๏ฌ€ect as the initial dosage.


    is the accidental or intentional use of a dangerously large amount of a substance that leads to death.

    physical dependence

    occurs when a person is chemically and physically dependent upon the substance to maintain normal functioning, not just of the central nervous system, but of all systems.

    psychological dependence

    occurs when a person feels that he or she needs drugs to cope with problems, function better in life, or feel happier.

    substance abuse

    is the continued misuse of substances that negatively a๏ฌ€ect the mind and body.

    substance dependence

    is the compulsive abuse of substances. The abuser has no choice but to continue to consume the substance because of uncontrollable physical or psychological addiction.

    substance use

    can include having a casual drink with friends, taking a prescribed drug according to label directions, or taking aspirin daily to prevent heart disease.


    refers to the physical and mental symptoms that occur after chronic use of a drug is reduced or stopped.


    may be a situation that is uncertain, di๏ฌƒcult, or painful, especially when a person in crisis feels unprepared and pressured to take action or make a decision.

    Baker Act

    provides individuals who have a mental illness, or who may harm or neglect themselves or others, with an emergency service and temporary detention for psychiatric evaluation and voluntary or involuntary short-term community inpatient treatment.

    ex parte order

    a court order issued and signed by a judge that is initiated by one person in the absence of and without representation or notification of other parties

    voluntary examination

    s the decision by an individual to willingly seek a psychiatric evaluation for symptoms that may be due to mental illness.

    Marchman Act

    provides substance abusers access to emergency services and temporary detention on either a voluntarily or involuntarily basis.


    not o๏ฌƒcially gang members but are accepted to some degree.


    multiple members of the gang assault the prospective member for a predetermined length of time


    requires very little from the prospect. e prospect is blessed into the gang due to a family member being a high ranking or well-respected member of the gang

    criminal street gang

    a formal or informal ongoing organization, association, or group that has as one of its primary activities the commission of criminal or delinquent acts, and that consists of three or more persons who have a common name or common identifying signs, colors, or symbols and have two or more members who, individually or collectively, engage in or have engaged in a pattern of criminal street gang activity (according to s. 874.03, F.S.)

    criminal street gang associate

    is defined as a person who meets one of the following criteria

    a) admits to criminal gang membership.
    b) Is identified as a criminal gang member by a parent or guardian.
    c) Is identified as a criminal gang member by a documented reliable informant.
    d) adopts the style of dress of a criminal gang.
    e) adopts the use of a hand sign identified as used by a criminal gang.
    f ) has a tattoo identified as used by a criminal gang.
    g) associates with one or more known criminal gang members.
    h) Is identified as a criminal gang member by an informant of previously un tested reliability and such identification is corroborated by independent information.
    i) Is identified as a criminal gang member by physical evidence.

    criminal street gang member

    is defined as a person who meets two or more of the following criteria

    a) admits to criminal gang membership.
    b) Is identified as a criminal gang member by a parent or guardian.
    c) Is identified as a criminal gang member by a documented reliable informant.
    d) adopts the style of dress of a criminal gang.
    e) adopts the use of a hand sign identified as used by a criminal gang.
    f ) has a tattoo identified as used by a criminal gang.
    g) associates with one or more known criminal gang members.
    h) Is identified as a criminal gang member by an informant of previously un tested reliability and such identification is corroborated by independent information.
    i) Is identified as a criminal gang member by physical evidence.


    aspires to become gang members. Not yet accepted, they experiment with the gang lifestyle.

    hybrid gangs

    form within schools, neighborhoods, or regions, and in youthful o๏ฌ€ender, juvenile, and adult correctional facilities. These gangs can be composed of members from other gangs uniting to form a group. hybrid gangs can also be composed of individuals who are loosely organized. their activities can be limited to specific geographic areas or neighborhoods. examples include 704 (or local area codes), Zoe Mafia, and Guatemalans taking Over (GtO).

    non-traditional gangs

    can be without laws or codes but still have an organizational structure.


    prospective members who are generally accepted by the gang.


    the gang prospect must have sex with one or more members of the gang.


    (gra๏ฌƒti) is defined as writing or drawings that have been scribbled, scratched, or sprayed illicitly on a wall or other surface in a public area.

    test of heart

    sometimes called "mission" or "work," the test of heart requires the gang prospect to commit a criminal act such as a drive-by shooting, assault or battery, robbery, gra๏ฌƒti, or burglary.

    traditional gangs

    have a documented history, a written set of laws or codes, and can have an organizational structure.

    transitional gang members

    are individuals or a group of gang members that come to prison and realign themselves with traditional and non-traditional gangs.


    initiated members who usually participate in the gang's social and criminal activities.

    extremist group

    is a formal or informal association of individuals acting in concert or independently to advocate violence and the illegal disruption of the lawful activities of others. extremist groups are either domestic or international.

    paper terrorism

    Sovereign citizens are known for clogging the courts with a multitude of filings consisting of hundreds of documents containing unintelligible language


    refuse to recognize the authority of municipal, state, and federal governments. They view law enforcement o๏ฌƒcers as representatives of the government, which they feel is controlled by people who cannot be trusted to preserve law and order. They often train for preemptive attacks or ambushes by the government and are often arrested for weapons violations.

    sovereign citizen

    movement consists of a subculture of society that holds anti- government beliefs. Those who follow the sovereign ideology believe, as sovereign citizens, that they are subject only to "common law." They feel they are free from the taxes, regulations, and statutes established by what they believe to be an illegitimate government.

    Sovereign Citizen Indicators:

    โ€ข anti-government bumper stickers on vehicles
    โ€ข may videotape interactions with law enforcement
    โ€ข homemade vehicle registration tags on vehicles
    โ€ข present fraudulent ID or claim to have no identification
    โ€ข spell personal names in all capital letters or first and last name
    โ€ข signatures followed by the words "under separated by a colon (e.g., JOhN DOe, jane:doe) duress," "Sovereign Living Soul" (SLS), or the copyright symbol (ยฉ)

    Sovereign citizens can be especially dangerous to o๏ฌƒcers during tra๏ฌƒc stops.

    These individuals may ambush an o๏ฌƒcer after distracting him or her with confusing documents and animated arguments for sovereignty status.

    International terrorism

    involves violent criminal acts intended to coerce or intimidate civilians or influence government policy. e primary objective of these groups is to plan and implement large-scale, high-profile, high-casualty attacks against U.S. residents and interests as well as those of its allies worldwide.

    Domestic terrorism

    is terrorist activity conducted by a group or by individuals who are U.S. citizens operating within the U.S. or its territories.

    right-wing extremist

    groups typically believe in racial supremacy, and embrace anti-government and anti-regulatory beliefs.

    Left-wing groups

    generally profess a revolutionary socialist doctrine and view themselves as protectors of the people against capitalism and imperialism.

    extremist group or terrorist group

    is a formal or informal association of individuals acting in concert or independently to advocate violence and the illegal disruption of the lawful activities of others. extremist groups are either domestic or international.

    Criminal Activities Involving Gangs

    include theft, burglary, fraud, narcotics manufacturing and distribution, assault and battery, racketeering, witness intimidation, extortion, arson, weapons and explosives, counterfeiting, and homicide. typically, violent crime associated with gangs is attributed to hostility between rival gangs.

    Why Juveniles Join Gangs

    Psychological needs:
    Social acceptance:


    Gang membership provides the youth with an outlaw image and substantial amounts of money, providing a sense of power and prestige.


    Gangs typically recruit youths who have low self-esteem or are bullied by others. e gang provides "backup" for these kids and protects them from further harassment.

    Social acceptance

    :a gang provides the youth who have trouble making friends with someone to "hang out" with. Joining a gang can provide members with role models and a sense of identity.


    the gang provides protection from enemies, either real or imagined. peer pressure and intimidation from a dominant gang often influences juveniles, so juveniles may join gangs to protect themselves.

    Psychological needs:

    Gangs provide love, brotherhood, and compassion which are very often lacking in a child's life. is attention is often the only a๏ฌ€ection the child will receive and is very powerful in forging a strong bond between the child and his or her fellow gang members. Gangs also provide the discipline and leadership (however twisted) needed in this stage of a child's life.

    Gang Identifiers

    Tagging (gra๏ฌƒti)
    tattoos are used to show commitment to a gang.
    hand signs
    Clothing and jewelry

    Officer Safety Considerations

    O๏ฌƒcers should use extreme caution when dealing with gang members. Gangs, historically, have no respect for authority, and they typically do not honor the same rules and laws which govern society. If possible, gang members should not be allowed to use hand signs while in the presence of o๏ฌƒcers. Gang members have been known to use hand signs to silently communicate with other gang members to launch attacks against law enforcement. Some gang members may have military or law enforcement training. as a result, they may have advanced knowledge of and training with combat and weapons tactics.

    Documentation with gang members

    rough documentation, a potential gang member can be statutorily identified as a gang member. is identification can then be used in prosecutions to enhance penalties.

    photograph the member's clothing, tattoos, and any other observable identifiers. Many members are proud of their gang a๏ฌƒliation and will often pose for photographs while showing hand signs. Interview the member in an attempt to obtain gang intelligence.

    Baker act examination

    The individual must be examined within 72 hours of arriving at a receiving facility. If that examination does not determine that the person meets the criteria for involuntary treatment under the Baker act, the person must be released unless he or she consents to voluntary treatment.

    The Baker act provides for several options for initiating a mental health evaluation, including:

    โ€ข the subject volunteers to receive treatment, or
    โ€ข the court can be petitioned for an ex parte order
    โ€ข the o๏ฌƒcer takes the subject into custody
    โ€ข the execution of a certificate by a physician, clinical psychologist, psychiatric nurse, mental health counselor, marriage and family therapist, or clinical social worker stating that the subject meets the criteria for a Baker act

    The Baker act is applicable to

    juveniles as well as adults.

    Indicators of Suicide Risk

    a person is at a high risk for suicide when he or she talks about committing suicide, attempts self-injury, or has formulated or indicated a suicide plan.

    individual contemplating suicide

    may despair over the loss of a loved one, be depressed by life stressors, lack interest in daily activities, or feel the future is hopeless. people's changes in behavior may lead to actions such as giving away personal belongings, lacking an interest in eating, and participating in self-destructive behaviors such as drinking heavily, using drugs, or cutting their bodies.

    leading cause of death among juveniles.


    Resolution Stage

    a solution is achieved.

    There are several options available to you when determining how to handle a person in crisis. Observe the individual's behavior prior to taking any legal action, such as arrest, or using the Baker act or Marchman act (both of which will be discussed in greater detail in a few lessons). It may be necessary to use a crisis intervention team (CIt). Not every instance requires action. Some crises can be resolved through e๏ฌ€ective communication.

    Accommodation Stage

    the person in crisis is open to suggestions and is willing to try new options.

    Emotional Blockage Stage

    is unable to solve the crisis and is overwhelmed by emotions. The individual cannot cope with the situation rationally. Thee inability to cope combined with the loss of problem-solving skills leads to diminished self-esteem. a downward cycle begins in which failure to cope lowers self-esteem, and lowered self-esteem interferes with the ability to cope.

    Attempted Resolution Stage

    the person struggles to resolve the situation using methods that worked in a previous similar situation. however, these methods may not always work in every situation. The person's failure to resolve the problem leads to the emotional blockage stage of crisis response.

    Recognition Stage

    the person realizes he or she is unable to cope with the situation. Life is out of control, emotions are high, and reasoning ability is low. emotions may range from anger to rage, from fear to panic, all leading to confusion.

    Behavioral Characteristics of People in Crisis

    Some people in a crisis may display behavioral characteristics that include anger, cursing, making threats, and shouting. physical signs can include a flushed face, heavy or rapid breathing, clenching and unclenching of fists, pacing, pointing fingers, tightening the lips, clenching the teeth, or sweating. Others may appear calm.

    Encountering Individuals with Mental Illnesses

    O๏ฌƒcers interacting with individuals who display any of these symptoms of having a mental illness should ask them if they have been diagnosed with a mental illness. ask if they are taking any medications, prescribed or illicit, and whether they are taking the appropriate dosage. If the person is experiencing auditory or visual hallucinations, ask them what they are hearing or seeing.

    people with mental illnesses who stop taking their medications or are overmedicated will also be symptomatic.

    three main types of personality disorders that o๏ฌƒcers may come in contact with


    narcissistic personality disorder

    is an individual with an inflated sense of importance, a need for admiration, or a desire to be feared or notorious. Characteristics are dramatic emotional behaviors, di๏ฌƒculties with relationships, a lack of empathy for others, and being aggressive when challenged. ere are no medications to treat narcissistic personality disorder, only psychotherapy.

    borderline personality disorder

    are significantly emotionally unstable, and are usually aware of their behavior, but lack the ability to control it. these people often experience rapid and intense mood swings that typically involve angry, erratic, self-destructive, and impulsive behavior toward themselves and others.

    antisocial personality disorder

    a lifelong pattern of behavior that violates rules, social norms, and the rights of others. These individuals also seem to lack the capacity for empathy, guilt, and remorse.
    they will lie and exploit for personal gain and pleasure, have no regard for right or wrong, and are unnecessary risk takers. people with an antisocial personality disorder are often child abusers, pedophiles, rapists, or gang members, and are homicidal. There is limited e๏ฌ€ective medical or psychological treatment for this personality disorder.

    anxiety disorders

    can range in intensity from mild to debilitating. Some people with anxiety disorders can have panic attacks that are so severe that they mimic a heart attack. During a panic attack, the person will likely experience rapid heartbeat, chest discomfort, sweating, tension, trembling, choking, and a feeling that something terrible is about to happen.

    e characteristics of an anxiety disorder include

    excessive nervousness, tension, apprehension, "fight or flight" behavior, excessive fear or anticipation of imminent danger, flashbacks, or ritualistic behavior such as excessive hand washing.

    Mental illness is not

    directly related to intelligence and occurs in people of all intellectual abilities.

    Major depressive disorder (MDD)

    di๏ฌ€erent from the brief, situational depressive episodes that most people commonly experience with the loss of a loved one, the loss of a job, or financial loss. e term "major depressive" refers to a clinically diagnosed mental illness for someone having multiple, major depressive episodes. Symptoms may be severe, can last for several weeks, and do not include periods of persistent high moods (mania).

    bipolar disorder (BD)

    (formerly known as manic-depressive illness). Mania is the opposite of depression. Usually, people with mania have previously experienced one or more episodes of major depression. a person in a manic episode feels charged up, high, or excitable. Symptoms of a manic episode include loud, quick, uninterrupted speech, "racing" thoughts, fidgeting, and hyperactivity.

    Crimes Involving the Homeless

    homeless people may commit thefts, burglaries, or other crimes of opportunity. homeless individuals can be runaways or be truant from school, littering, urinating in public, or defacing public areas.

    the homeless can also become the victims of crime by appearing to be an easy target. Without the security of a home, these individuals can be more vulnerable.

    Florida has the

    Third-highest number of people living on its streets or in emergency shelters in our country, according to the Department of Children and Families Council on homelessness. Nearly 60,000 people live on the streets or in shelters daily. These numbers do not capture the "invisible" homeless, or those who are forced to share housing with others. a one-day count of the homeless in Florida found that 56,000 children and youth were homeless.

    Available Resources for the elderly and suffering from dementia

    these services include home-delivered meals, medical care, emotional support, financial management, and assistance with the activities of daily living.

    The Florida Department of elder a๏ฌ€airs created a task force to ensure the continued development of strategies to address the needs of people su๏ฌ€ering with forms of dementia, such as alzheimer's disease.

    One important resource is the Florida elder help Line at 1-800-96-eLDer.


    Guidelines for Communicating with the Elderly

    When communicating with an older person, always treat him or her with dignity, respect, and patience. Speak directly to the person, establish and maintain eye contact, use a conversational tone, and only speak loudly if necessary. Use caution when allowing caregivers to speak on behalf of the elderly person to eliminate any third- party agenda. Include the elderly person in all discussions concerning his or her welfare and adjust your communication based on any disabilities or other limitations.

    The Silver alert

    the is a public notification system that assists law enforcement in recovering lost elderly people after family members report them as missing. is is particularly helpful when locating elderly individuals with alzheimer's, dementia, or other mental illnesses.

    the suicide rate among elderly people

    is significantly higher than that of the general population. Factors that place the elderly at risk for suicide include debilitating physical illnesses (often accompanied by severe pain), the death of a loved one, the loss of independence, and financial inadequacy.

    Age-Related Medical Conditions

    changes in their eyesight, including a loss of visual acuity and a deterioration of depth, distance, and peripheral perception. ey are more likely than younger people to su๏ฌ€er loss of balance, which increases their risk of falling. In addition, hearing loss and the loss of the ability to tell from where a sound originates may occur. Sensory impairment may limit a person's mobility, increase their likelihood of accidents, or lead to fear and isolation.

    The Department of Children and Families (DCF)

    is responsible for the safe placement of abused and neglected children.

    Juvenile Conflict Resolution

    age gaps and gender di๏ฌ€erences may be a barrier to communication or a key factor in the disagreement. Be aware of the juvenile's nonverbal messages, like eye-rolling and using a defensive body posture and a suitable tone of voice. If a juvenile's body language and tone of voice are in conflict with his or her statement, you may want to ask for clarification.

    Interacting with Juvenile Offenders

    a high degree of self-control, patience, flexibility, and understanding is required to work e๏ฌ€ectively with youthful o๏ฌ€enders. You must be able to adapt to whatever situation arises with a juvenile, such as truancy, rebellion, or dangerous behavior.

    Many delinquent juveniles come from an unstable home environment, which can contribute to behaviors

    such as bullying, violence, aggression, and petty crimes. ere may also be a higher incidence of drug or alcohol involvement among these youths.

    Juvenile Offenders

    want to push the boundaries of the rules, both at home and in public, and may show a high degree of irresponsibility, little respect for authority, and unpredictable behavior patterns. Juveniles may also be manipulative and defiant when interacting with anyone, including law enforcement.

    Family Relationships and Career Challenges

    The inability to easily transition to civilian life is an underlying stressor for veterans. In combat, veterans' survival techniques included swift and strong mental and physical reactions; in civilian life, these techniques can interfere with the foundation of relationships and interpersonal interactions.

    โ€ข Family dynamics:
    โ€ข Career di๏ฌƒculties:

    Psychological Stressors for Veterans

    โ€ข musculoskeletal injuries
    - limited range of motion - amputation

    โ€ข neurological injuries-
    traumatic brain injury (tBI)
    - loss of vision and/or hearing
    - chronic headaches
    - peripheral nerve injuries

    โ€ข psychological disorders
    - stress-induced conditions such as ulcers
    - lack of impulse control
    - hyper-vigilance
    - post-traumatic stress disorder (ptSD)
    - suicidal thoughts or attempts to commit suicide
    - homicidal thoughts

    Identifying Veterans in Transition

    โ€ข a military-style haircut
    โ€ข tattoos with military subject matter
    โ€ข blended clothing such as a t-shirt with camouflage pants and a cap
    โ€ข carrying multiple weapons
    โ€ข body language, e.g., military stance
    โ€ข license plates and bumper stickers with military subject matter
    โ€ข providing a military ID along with driver's license
    โ€ข Florida license with "V" for veteran code

    there are four levels of intellectual disability:

    mild, moderate, severe, and profound.

    the majority of individuals with an intellectual disability function at the mild level of disability which may not be easily identifiable. people functioning at this level can learn academic and prevocational skills with special training and work within their community. Individuals with a mild intellectual disability might not understand long- range consequences or be able to make appropriate choices, but they do sometimes realize when they have done something wrong.

    Developmental Disability

    incurable intellectual or behavioral impairment that shows itself before the age of 22 and is likely to continue indefinitely.

    speech impairments can be present in many di๏ฌ€erent forms,

    including language impairments or voice and sound disorders. people with speech impairments are entitled to the same rights as people without a disability and may not be excluded or segregated from services, denied services, or treated di๏ฌ€erently, even if they require the use of an interpreter.

    telecommunications device for the deaf (tDD),

    an assistive listening device (sound amplifier with headphones), or sign-language interpreter also may be used to help with communication.

    title II of the aDa

    states that no qualified individual with a disability shall be discriminated against or excluded from participation in or sharing of the benefits of the services, programs, employment, or activities of a public entity.

    a variety of strategies for finding resolutions to volatile situations include the following steps:

    1. Separate the involved people, making sure they are in a safe location.
    2. assess the needs of the people.
    3. Gather information from all sides.
    4. explore possible options within the boundaries of the law.
    5. Implement a solution.

    Barriers to Communication

    include personal prejudices, stereotyping, and racial or ethnic slurs. Miscommunication may occur as a result of age or generational di๏ฌ€erences. Language di๏ฌ€erences, profane or derogatory language, and disrespectful hand or body gestures can also serve as communication barriers. personal, environmental, and situational distractions can also disrupt accurate communication.

    Culture can influence interpersonal interaction reactions,

    such as someone avoiding eye contact. One groupmight consider certain mannerisms and gestures to be appropriate, while another group might consider themextremely rude. an o๏ฌƒcer's eye contact can either intimidate the listener or indicate concern and openness.Culture can also influence how much eye contact is considered permissible. Certain cultures view eye contact asa sign of disrespect or aggression.

    Nonverbal Communication examples

    Crossed arms or legs may indicate deception or defensiveness. Sweating, rapid breathing, fidgeting, or blinking may indicate nervousness. anger is sometimes demonstrated through clenched fists, pacing, clamped teeth, or a clear unwillingness to communicate. When a person is nervous or withholding information, he or she might rock back and forth. Frowns can show displeasure, uneasiness, or confusion.Smiles may indicate pleasure, confusion, or failure to understand. a lack of obvious emotion may indicate shock, fear, not hearing or understanding, or a sociopathic personality.

    receptive person who feels at ease

    with the o๏ฌƒcer and the situation may have a relaxed posture with arms down by the side or comfortably in the lap. avoiding eye contact with an o๏ฌƒcer may mean the person is shy, uneasy, shameful, fearful, or guilty. Looking directly at the o๏ฌƒcer may indicate that the person is truthful or challenging. If a person takes quick or cautious peeks at the o๏ฌƒcer, he or she may be seeking approval from the o๏ฌƒcer.

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