Troubleshooting flashcards |

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Step 1

Prepare

Step 2

Make a damage control plan

Step 3

Get the symptom description

Step 4

Reproduce the symptom

Step 5

Do the appropriate corrective maintenance

Step 6

Narrow it down

Step 7

Repair or replace the defective component

Step 8

Test

Step 9

Take pride you arrogant dipstick

Step 10

Prevent future occurrence

What 4 components must be prepared for troubleshooting?

- Tools
- Work area
- Documentation
- Attitude

What 2 components must be present in a damage control program?

- Safety precautions to prevent injury to other people
- Machine precautions to prevent damage to the system being troubleshooted

What 2 steps must be taken to narrow the problem down?

- Identify paths of influence
- Divide and conquer

What 3 steps must be taken to prevent future occurrences?

- Give the customer instruction on proper usage/maintenance of the system
- Tell your co-workers
- Document the symptom and description

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